Pricing
$5 per lead. No monthly fee.
No monthly fee. $5 per lead. Credits never expire. You pay only when you choose to view a homeowner's contact details.
What each side pays
For pros
$5 per lead
- No monthly fee and no contract.
- $10 starter pack: 10 credits, enough for 2 leads at $5 each.
- Credits never expire.
- You pay only when you choose to view a homeowner's contact details. You see the project summary and the price first.
- Each request can be unlocked by up to 6 pros.
For homeowners
$0
- Posting a request, messaging pros and leaving a review are free.
- Up to 6 pros can respond, so you compare a few real options.
- Your phone number, email address and any street address are shared only with pros who unlock your request.
- You never have to hire anyone, and you can close your request at any time.
A worked example for a pro
- 1
Buy the $10 starter pack: 10 credits
You pay $10 once. There is no subscription.
- 2
Unlock 1 lead you want: 5 credits left
1 lead at $5. You chose it after reading its summary.
- 3
That lead duplicates a request you already unlocked: 10 credits left
You ask for a credit within 30 days. Our records confirm the duplicate, so $5 goes back at once.
- 4
Unlock more later: No expiry
Your remaining credits stay in your account until you use them.
How credits work
One credit is one dollar, and a lead costs 5 credits. You buy credits in advance with a card through Stripe. Credits do not expire, cannot be transferred, and are not cash.
Bonus credits are credits too: 2 when you unlock your first lead within 48 hours of signing up, 5 when your insurance certificate is first approved, and 5 each for you and a pro you refer when they make their first purchase.
If a lead has a problem
Ask for a credit within 30 days of unlocking a lead. When our own records confirm the problem (a duplicate request, a job outside your service area, or a request the homeowner had already closed), the credit is approved at once, for up to 20 requests per pro in any 30 days. A person reviews every other request, including invalid contact details and homeowners who did not respond.
Read the Credits and Refunds Policy and the Pro Agreement for the full terms.
Pricing questions
How much does HireHelpers cost for pros?
$5 per lead. There is no monthly fee and no contract. You buy credits in advance, and a lead costs 5 credits.
Is HireHelpers free for homeowners?
Yes. Posting a request, messaging pros and leaving a review cost homeowners nothing.
What is the starter pack?
The starter pack costs $10 and adds 10 credits, enough to unlock 2 leads. Larger packs are shown at checkout.
Do credits expire?
No. Credits stay in your account until you use them.
When am I charged?
Only when you choose to unlock a lead. You see the project summary and the price first, and the homeowner's name, email address and phone number only after you unlock.
How many pros can unlock one request?
Up to six. When six pros have unlocked a request it closes to new pros, and nobody is charged for a lead they could not unlock.
What if a lead has a problem?
Ask for a credit within 30 days of unlocking it. Requests that our own records confirm (the job is outside your service area, it duplicates an earlier request, or the homeowner had already closed it) are approved at once. Other requests are reviewed by a person. Approved credits go back into your balance.
Are there bonus credits?
Yes. You get 2 credits when you unlock your first lead within 48 hours of signing up, 5 credits when your insurance certificate is first approved, and 5 credits each for you and a pro you refer when they make their first purchase. Bonus credits are credits, not cash.
Can I get my money back?
Credit purchases are final, with exceptions: if we close your account without cause or you close it, we refund unspent credits you bought with money on request. See the Credits and Refunds Policy for the details.